Refund policy

60-Day Satisfaction Guarantee

We stand behind the quality of our products. If you're not completely satisfied with your purchase, you can return it within 60 days of your original order date for a refund.

How It Works

Eligible Returns:

You may return up to one opened product per SKU within 60 days of your original order date
If you purchased multiple units of the same product, additional units must be unopened and sealed
Items must be in good condition with at least 25% of product remaining

Subscription Orders:
This guarantee applies to your initial purchase only. Subscription renewals are not eligible for refunds under this policy. For subscription orders, the 60-day guarantee period is calculated from the date of your original first order, not subsequent renewal dates. To avoid future charges, subscriptions must be cancelled before your next billing date.

Refund Details:

Full refund of the product price, minus original shipping costs
Return shipping is the customer's responsibility

Return Limit: To prevent abuse while ensuring customer satisfaction, we allow a maximum of 3 returns per customer per calendar year.

How to Request a Return

Email us at Support@Montysupps.com within 60 days of your original purchase date
Include your order number, reason for return, and which item(s) you'd like to return
We'll review your request and send return instructions within 2 business days
Once we receive and inspect your return, refunds are processed within 5-7 business days

Non-Returnable Items

Sale or clearance items
Gift cards
Promotional or free items
Items returned without prior authorization
Subscription renewal orders

Damaged or Defective Products